Skip to main content

General issues
General issues

This is where general technical issues are discussed

19 followers
3 questions
25 posts

💫 Welcome to the Dyme community! 

Feel free to contribute: your questions and suggestions are more than welcome! We will listen to your feedback and improve the app. Updates will be shared here.

Would you like to get Dyme news, updates, sneak previews, exclusive deals, gifts, and smart savings tips & tricks by mail? Sign up here

Hi Dyme
I had applied for the car insurance check for cheaper option. I mentioned all my details to my knowledge. The specialist advisor called me for some questions and already informed the advisor that I have already a better deal and moved to a newer option. And gave her my new amount as well. But she still has quoted me a different insurance. And dyme has raised an auto debit of the difference and according to the email from support assistant Sarah i am to coordinate with the new provider for cancellation. :(
I see a gap here. May i know why couldn't the advisor understand and cancel the request ? Now I have to go through so much of confusion and time waste.

PS : I appreciate the efforts you put on getting me a discount with KPN . Was very happy with the service all went smooth.
Hi, whenever I go to transactions, the app crashes. I guess one option is to reinstall the app, but will I keep my categories that I assigned manually after that operation? Cheers

OnePlus 6 with Android 10
Dyme 4.0.0
Ik zie dat de transacties die ik heb aangemerkt als 'uitgesloten betaling' wel worden meegeteld in het maandoverzicht. Is hier iets aan te doen? Nu lijken mijn vaste lasten veel hoger dan ze in werkelijkheid zijn.

Hi Taoufik,

Bedankt voor jouw vraag! We zagen dat je ons ook via Facebook bericht hebt gestuurd, we hebben hier een reactie op gegeven. We hopen dat het zo duidelijk voor je is, zo niet laat het ons dan weten!

Met vriendelijke groet,

Dyme